PPI Claims: How to Address an Unfairly Rejected Claim

March 12, 2018
by admin in PPI

Banks and financial institutions can and will reject valid PPI policies. Even if you have strived to gather enough data to support your claim, financial institutions can shoot down your complaint citing data deficiency on their end. Their claim is unfair, therefore, you can redress these abusive bank behaviours with the following.

Data Access / Credit Score Request

Banks can cite the six-year customer data clause to bypass your activity during your financing’s early days. However, a data access or credit score request can reveal all your activities and show all the repayments you’ve made for your financing.

Speak to the Financial Ombudsman

The Financial Ombudsman can conduct a complaint review and make a final decision on your complaint. However, the complaints processing might be slow because you will resubmit to the FOS your complaint and wait a few more weeks for the results.

Make a Petition

If the bank rejects your complaint despite your evidence that they had mis-sold your policy, then you can make a petition to take the financial institution to court. However, this process may take some time. Therefore, it is advisable that you only use this in dire circumstances or if you have multiple mis-sold PPI policies.